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Patient & Appliance Review Service

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Patient and appliance review service (PARS)

Our aim is to improve the quality of life in people using stoma and continence products, whilst reducing costs where possible within the National Health Service (NHS).

The patient and appliance review service (PARS) aims to reduce costs by eliminating products not required or unsuitable, and reducing waste in prescribing.

For your practice and your patients

We provide a resource that can be relied upon to provide the best possible care and support for your patients and your practice.

PARS aims to save time and reduce pressure on GP and community clinics by providing Appliance Use Reviews (AUR) via our own Care Quality Commission (CQC) registered nursing service.

Our GP review service goes beyond a standard Appliance Use Review. We use our specialist knowledge of stoma and continence nursing and in-depth understanding of the products available to help reduce costs.

We can also provide prescriber training, education and troubleshooting for nursing personnel including e-learning courses.

We provide robust data regarding product usage and potential cost savings that could be achieved through a reduction in waste or product changes. Following the review, we provide a comprehensive Patient Reported Experience Measure (PREM) demonstrating patient satisfaction.

  • Saves time - avoiding need for GP appointments with stoma or continence issues
  • Save money - our ongoing support reduces need for future appointments (average saving of £30 per GP appointment)1
  • Avoid re-admission - early resolution can prevent re-admission, saving £870 per re-admission avoided2 and avoid the need for hospital outpatient appointments and associated costs
  • Reduce waste - rationalise appliance spend and product prescribing
  • Improve patient outcomes - providing clinical, emotional and psychological support

Patients are at the heart of what we do

Our GP review service goes beyond a standard Appliance Use Review (AUR). Our nurses not only look to assess the suitability and cost effectiveness of products but also provide a complete holistic assessment of the patient's needs and wellbeing. This can be carried out within the patient's home, the GP practice or a blend of both to suit the practice.

Patient care is delivered according to Care Quality Commission (CQC) regulated Stoma Care Nursing Standards, using structured Patient Care Pathways and agreed contracted service standards, delivering benefits to the patient:

  • Direct contact with an expert stoma and continence care nurse
  • Optimised recovery through patient pathway and ongoing support
  • Clinical and psychological support

Request more information

If you'd like us to send you more information or arrange an appointment to discuss how our Patient and Appliance Review Service could benefit your patients and practice, simply fill in the form and we'll get back in contact.

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1 NHS England Missed GP appointments costing NHS millions (2019) (accessed March 2023) Available here
2 Coloplast Ltd. (2010). High Impact Actions for Stoma Care. Available at Apollo Nursing Resource