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A team you can rely on
Build a rapport with people who really understand your needs
It’s important for you to have people you can rely on and that understand your needs. At SecuriCare, we ensure that you have a dedicated team who really get to know you and your requirements - what products you like, what problems you may be experiencing and what support network you have in place at home.
All of our Customer Service Specialists go through extensive training in both stoma care and continence care, to ensure they have the most up-to-date knowledge about products, can help you and ensure you receive the best quality of care possible.
Meet the SecuriCare team
We have 5 teams within our customer service department, each named after a pioneer in healthcare. Scroll through the gallery below to see our teams and put friendly faces to the voices you speak to.
We also have many other people working hard, behind the scenes, to ensure that you receive the very best service - from our ultrasonic pouch cutting team in the warehouse to our reliable partner courier drivers.
Our customers love them - look!
Our customers love their Customer Service Specialists and we're always overwhelmed with the lovely feedback they send: