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Existing Customers: 0800 318 965

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The SecuriCare Service

Putting You First

The SecuriCare service is built on a firm foundation of putting you first. When you call our freephone Careline, you can be assured you will be talking to one of our team of advisors who understands stoma care and incontinence (click here to meet our team). They appreciate what it’s like to face living with a stoma, being unable to control passing of urine or caring for someone who experiences these daily challenges. Our freephone Careline is there to provide peace of mind. We provide sensitive best practice care advice tailored to your individual needs, and answer any worries or questions you may have. You can also call us for a free sample to ensure your chosen product is the right one for you.

The SecuriCare service provides:

  • Free UK home delivery service for all brands of stoma and continence supplies
  • PharmaCare, a pharmacy service from SecuriCare, which can deliver all your medicines with your appliances
  • Specialist stoma care nursing in both hospitals and the community including patient clinics and reviews in many regions
  • Freephone careline offering expert advice and individual support drawing on over 20 years of appliance experience and free samples of products from all manufacturers
  • An ultrasonic pouch cutting service
  • A prescription collection service (subject to GP agreement)
  • Travel certificates and advice
  • Travel packs, washable and disposable bed pads and radar keys for disabled toilets
  • Dietary advice and literature
  • Simple ordering via freephone, freepost, email or internet
  • A dedicated customer service contact who knows your needs and can provide personalised assistance every time
  • A personal delivery driver (in most areas)

Join The SecuriCare Service








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New Customers: 0800 585 125
Existing Customers: 0800 318 965

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