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New customers: 0808 256 5400

Registered customers: 0800 318 965

Speak to a Stoma Nurse

With you every step of the way

Qualified Specialist Stoma Care Nurses

Who can use the nurse service?

Wherever you are in your journey, we’ll go the extra mile, so you can go wherever life takes you.

What is an Appliance Use Review (AUR) and what can I expect?

If you’re a user of stoma supplies, then you’re entitled to an Appliance Use Review (AUR) annually. During an AUR you will meet with a registered nurse and be able to talk about the products you’re using and issues you may be having with them or your health.

Our nurse specialist will ensure that; you are using the correct products; you know how to use them correctly; you know how to store and dispose of your products correctly.

They’ll also ensure your stoma, and the surrounding area are healthy and not affecting your health or wellbeing. Any notes and recommendations are then recorded and provided to your GP.

We recommend you book an AUR at least once every 12 months.

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