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New customers: 0808 256 5400
Registered customers: 0800 318 965
Adjusting to life at home after surgery can feel overwhelming, especially in those first few days. At SecuriCare, we provide the support, guidance, and reassurance you need to feel confident managing your care at home.
The first days at home after discharge can feel daunting. That’s why we created SecuriCare CheckIn: a free service providing daily, friendly calls led by our care team and supported by our experienced nurses, helping you to feel confident and supported managing your care at home.
Available to individuals referred to the SecuriCare Home Delivery Service by a healthcare professional after stoma surgery or using Tensi+, SecuriCare CheckIn offers additional support during the transition from hospital to home. With friendly daily calls for up to seven days after discharge, the service provides reassurance and a chance to ask questions or talk through any concerns, helping people feel more confident as they adjust to life with a stoma.
Finding products that feel right for you can take time. What works for one person may not work for another, especially in the early stages of recovery. That's why we offer a free product sample service.
With our free tailored service you can try a range of stoma and continence products at home, in your own time.
Trying samples gives you the chance to:
Managing your care after surgery isn’t just about having the right products, it’s about having a service that works around your individual needs and daily routine. Our friendly team provide a personalised service designed to make managing your care as simple and comfortable as possible. From arranging your deliveries at times that suit you to setting up repeat orders, we help ensure you always have what you need without the stress.
We also offer a free pouch cutting service for people with a stoma, helping ensure your products are prepared to the correct fit before they arrive, saving you time and providing added comfort and confidence when using them.
Our experienced Specialist Stoma Care Nurses are here to support you before and after surgery, helping you feel confident, informed and in control. Whether you're preparing for a stoma or already living with one, our team can provide personalised advice, practical support and ongoing care tailored to your needs.
You can access nurse support through face-to-face or virtual appointments, either in clinic, at home or online. Whatever stage you're at in your stoma journey, we're here to answer questions, address concerns and help you get the most from your stoma care.
If you use stoma supplies, you're entitled to an annual Appliance Use Review (AUR) with a registered nurse. During the review, we'll assess your current products, discuss any issues you're experiencing and ensure you're using, storing and disposing of your supplies correctly.
We'll also check the health of your stoma and surrounding skin, providing recommendations where needed and sharing any relevant information with your GP. We recommend booking an AUR every 12 months to help maintain your comfort, wellbeing and confidence.
