As a business, SecuriCare are committed to ensuring any complaints are dealt with promptly, courteously and to the customer’s satisfaction. The company works to the internationally recognised Quality Management System ISO 9001:2015 with objectives of meeting customer satisfaction and continuous improvement.
Click on the Complaints Policy icon below to view the full policy and procedure for formal complaints.
Quality & Environment
SecuriCare will meet or exceed all our customer expectations as well as statutory, legal and regulatory requirements. We will ensure the correct resources are in place to allow us to continually improve our customer service and supplier relationships and to continually improve the effectiveness of our Quality Management Systems. We are LRQA accredited to ISO 9001:2015 and ISO 14001:2015.
Click on the ISO icons below to view the full certificates.
ISO 9001 Certificate ISO 14001 Certificate
SecuriCare recognises the importance of environmental protection and is committed to operating its business responsibly and in compliance with all legal environmental requirements relating to our activities. We have established procedures to minimise the impact of all our processes that have significant consequences for the environment. SecuriCare has recently gained accreditation to the internationally recognised Environmental Management System standard ISO 14001:2004.
Click on Environmental Policy or Quality Policy icons below to view our full policies.
Environmental Policy Quality Policy