Policies

Privacy Policy

At SecuriCare (Medical) Limited we are committed to protecting your privacy. We use the information we collect about you to provide a more personalised service. Please click to view our privacy policy, how your information will be used and how to update the data that we hold for you. 

SecuriCare Privacy Notice

Online Privacy Policy


Complaints Policy

As a business, SecuriCare are committed to ensuring any complaints are dealt with promptly, courteously and to the customer’s satisfaction. The company works to the internationally recognised Quality Management System ISO 9001:2015 with objectives of meeting customer satisfaction and continuous improvement.

Click on the Complaints Policy icon below to view the full policy and procedure for formal complaints.

 SecuriCare complaints policy pdf

Complaints Policy

Quality & Environment

SecuriCare will meet or exceed all our customer expectations as well as statutory, legal and regulatory requirements. We will ensure the correct resources are in place to allow us to continually improve our customer service and supplier relationships and to continually improve the effectiveness of our Quality Management Systems. We are LRQA accredited to ISO 9001:2015 and ISO 14001:2015.

Click on the ISO icons below to view the full certificates.

  ISO 9001 Certificate                        ISO 14001 Certificate

ISO 9001 Certificate             ISO 14001 Certificate                            

SecuriCare recognises the importance of environmental protection and is committed to operating its business responsibly and in compliance with all legal environmental requirements relating to our activities. We have established procedures to minimise the impact of all our processes that have significant consequences for the environment. SecuriCare has recently gained accreditation to the internationally recognised Environmental Management System standard ISO 14001:2004.

Click on Environmental Policy or Quality Policy icons below to view our full policies.

Environmental Policy                      Quality Policy

Environmental Policy             Quality Policy

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